The Team
The Reed Business Insight research team has a wealth of experience in researching the opinions and attitudes of business professionals.
Diane Lewis, Head of Research.
After graduating in Statistics from Bath University, Diane gained her first business-to-business research experience at BUPA and now has over 15 years experience in research & user centred design. She is responsible for the Reed Business Insight team and works across more than 15 business markets specialising in helping to develop online products that create the best user experience. Diane is married with two teenage children who keep her up-to-date with all the latest gadgets and trends online.
Tel: +44 (0208) 652 8065
Email: diane.lewis@rbi.co.uk
Nick Watt, Senior Research Manager
Nick has over 10 years business-to-business research experience and is a full member of the Market Research Society with particular experience in the hospitality, IT, agricultural and road transport industries. He is also very interested in the user centred design techniques that support website development including usability testing, user personas and web effective studies. Originally from Wiltshire Nick currently lives in Banstead with his wife and two daughters. He plays a lot of sport including badminton and tennis, and is totally in love with his MacBook and iPod Touch. He is also a good cook, a skill that is totally lost on his baked-bean obsessed children.
Tel: +44 (0208) 652 8015
Email: nick.watt@rbi.co.uk
Christine Velen, Senior Research Manager
Christine has over 10 years’ professional market research experience with particular expertise in online product development and business-to-business research. Having worked in the media sector for 8 years, Christine started her career at Sample Surveys (now part of Synovate) after graduating from the University of York with a B.Sc. (Hons) in Psychology. Outside of the research world, she loves going to gigs, cooking for friends and has a healthy interest in shoes. She's also quite into football (for a girl) and follows her home town team of Sunderland through their regular relegation battles.
Tel: +44 (0)20 8652 8059
Email: christine.velen@rbi.co.uk
Dan Hopper, Research Manager
Dan has over 9 year’s research experience. Initially working with Ipsos Mori and two specialist agencies he has particular expertise in online research methodologies, including panels and remote usability testing. Since joining Reed Business Insight in 2007 he has worked across a range of markets including social care, personnel and travel. Dan loves going to gigs (anything a bit rocky) and is a big sports fan, even setting up his own cricket team. Although the team is very much a ‘social’ side, with more effort often going into the post match refreshments than any play on the pitch.
Tel: +44 (0)20 8652 8192
Email: dan.hopper@rbi.co.uk
Kate Burr, Senior Market Research Manager
After graduating from Liverpool University with a BA (Hons) in English, Kate joined Haymarket Publishing in their Research and Development department. Since joining the Market Research Department at RBI in 1988, Kate has gained over 20 years B2B market research experience across a wide range of markets. Kate is experienced in conducting all types of research and has particular expertise in the areas of social care, HR, chemicals, and banking. Kate is married with two teenage children. Outside of work, she is interested in current affairs, theatre, film and eating out.
Tel: +44 (020) 8652 3775
Email: kate.burr@rbi.co.uk
Jessica Hall, Research Manager
Jessica started her career in research at TNS working on continuous research panels, and later worked for Research International running international ad hoc research projects. Joining RBI in 2007, her recent experience includes running a large customer loyalty study and several website development projects including usability testing and developing personas. Jessica lives with her husband and cat in Redhill, Surrey. In her spare time she is likely to be planning her next holiday with a glass of wine or at the cinema.
Tel: +44 (0)20 8652 3429
Email: jessica.hall@rbi.co.uk
Heather Macleod, Senior Research Executive.
Since graduating in radio journalism from the University College for the Creative Arts, Heather has gained wide research experience across all methodologies, specialising in business-to-business markets. With over 10 years’ knowledge across a wide range of sectors, including the aerospace, travel, IT, HR and hospitality sectors, Heather previously worked at BDRC. She has recently rediscovered cycling and regularly can be seen getting back on her bike after falling in ditches. She also tries her hand at gardening and is looking forward to one day growing more than weeds.
Tel: +44 (0208) 652 4762
Email: heather.macleod@rbi.co.uk
Kevin Puttock, Senior Research Executive
Since graduating in Marketing from the University of Plymouth in 2004 Kevin has spent 4 years working on a variety of research projects at RBI, including a number of large scale multi-market quant projects and with particular experience in the science, optical, HR and road transport markets. Kevin is a keen sportsman and environmentalist and his obsession with “animal facts” can at times be slightly disturbing. The world’s smallest bat is the Kitti’s Hog-Nosed Bat; only 3 cm long and weighing only 2 grams!
Tel: +44 (0)20 8652 3742
Email: kevin.puttock@rbi.co.uk
Andy Jones, Assistant Research and User Experience Executive, RBI UK
Andy joined Insight as Assistant Research and User Experience Executive in September 2009. Having completed a year's work experience inside IBM's Small & Medium Business division, he graduated with an honours degree in Business Management from the University of Surrey. Away from the office Andy is a keen musician, playing bass guitar for a number of rock bands and enjoys cooking and eating good food!
Tel: +44 (0208) 652 8057
Email: andrew.jones@rbi.co.uk
Gurur Sarbanoglu, Assistant Research & User Experience Executive
Gurur has worked on a variety of projects and markets, as well as several website usability projects since joining the Insight team. Having completed an honours degree in Portuguese and Spanish at the University of Nottingham, Gurur went on to study a Masters at Boston University in Screenwriting, where he worked as a Graduate Assistant, teaching screenwriting and horror films. In his spare time, it is no surprise that Gurur is an avid film buff, who also enjoys travelling and screenwriting, a big supporter of Galatasaray and a self-confessed 'Mac-evangelist'.
Tel: +44 (0208) 652 8296
Email: gurur.sarbanoglu@rbi.co.uk
Jan De Iulio, Key Account Manager
Jan has worked in media and provided customers with marketing solutions for over 20 years within the automotive, hair & beauty, food and consumer industries. He is responsible for meeting Insight clients, understanding their research needs and providing them with the appropriate research solution. In his spare time, Jan is a keen athlete, a little larger than the norm who enjoys trying to play football, badminton, table tennis and golf. His wife of 18 years is now trying to get him to do Salsa dancing while his 16 year old son finally thinks he is cool when he saw Usher doing his dad's old dancing steps on MTV!
Tel: +44 (0208) 652 8564
Email: jan.de.iulio@rbi.co.uk
Josey Griffiths, Research Assistant
Josey has worked for RBI for 8 years and has worked with the team for the last 6 years. Previously Josey has worked for AIG and Mercers. Josey lives with her daughter in Wallington, Surrey. In her spare time she enjoys cooking, eating out, dancing and entertaining her young nieces.
Tel: +44 (0208) 652 8058
Email: josephine.griffiths@rbi.co.uk