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Meet the team

How do you know if you want to work with us? Here are our values:

Passionate about research
You’ll be working with people who care about what they do

B2B experts
Professionals are hard to recruit for research. We know how

Independent professional service
All our research is collected professionally and reported in an unbiased manner

Voice of the customer
We give you the chance to hear what your end users think

Actionable results
Your time is precious so we deliver clearly actionable results

The whole team
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The core Reed Business Insight team is:

 
  Heather Macleod

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team member photoHeather has worked in b2b research for over 10 years and is particularly knowledgeable about the aerospace, HR, hairdressing and hospitality markets. She is a full member of the Market Research Society.

Personal passion:
Reluctant exerciser and sci fi geek, usually found on Twitter

Tel: +44 (0) 208 652 4762
Email: heather.macleod@rbi.co.uk

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  Kate Burr

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team member photoKate has a wealth of experience having worked in research for 20 years across a range of b2b markets. She holds an MRS diploma and has particular expertise in the banking, chemicals and social care markets.

Personal passion:
Loves her dogs and her iPad
 

Tel: +44 (0) 208 652 3775
Email: kate.burr@rbi.co.uk

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The wider research team is:

  Diane Lewis

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team member photoWith 20+ years research experience, Diane runs the team of highly specialised research and user experience professionals. She has a BSc in Statistics from Bath University and is experienced in all types of quantitative and qualitative methodologies.

Personal passion:
An enthusiastic tennis player and cyclist
 

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  Nick Watt

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team member photoNick has 15 years experience in b2b research which has recently been in the hospitality, banking, agricultural and aerospace markets. He is also interested in and knowledgeable about UX and user interface development.

Personal passion:
The team’s answer to Jamie Oliver; an eager cook and food blogger

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  Christine Velen

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team member photoWith a BSc in Psychology from the University of York, Christine has worked in research for 15 years. She has particular expertise in the global chemicals and HR markets, as well as customer experience, satisfaction and retention initiatives.

Personal passion:
A fan of Prosecco, wildlife photography and gadgets

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  Dan Hopper

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team member photoDan has 12 years of experience in research across a range of markets, recently specialising in HR, agriculture and property markets. He is also very knowledgeable about online research techniques and running employee satisfaction initiatives.

Personal passion:
Rock music and cricket. Though rarely
together

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  Jessica Hall

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team member photoJessica has been working in research for 8 years, recently focusing on the banking, aerospace and science markets. She also specialises in user experience techniques and has recently completed a MSc in User Interaction Design.

Personal passion:
Cats, wine and holidays 

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  Kevin Puttock

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team member photoWith a degree in Marketing from the University of Plymouth and 8 years research experience, Kevin has recently conducted research in the social care, property, HR and chemicals markets. He is also knowledgeable about employee satisfaction initiatives.

Personal passion:
Wildlife obsessive and environmentalist
 

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  Andy Jones

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team member photoAndy holds an honours degree in Business Management from the University of Surrey which included a work placement with IBM. He has a special interest in customer loyalty initiatives, having recently run a large continuous quantitative loyalty study.

Personal passion:
A real ale connoisseur and blogger

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  Gurur Sarbanoglu

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team member photoHaving completed an honours degree in Portuguese and Spanish at the University of Nottingham, Gurur went on to study a Masters in Screenwriting at Boston University. His research experience includes projects in the optical, hair, HR and chemicals markets.

Personal passion:
The official team film buff

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  Josey Griffiths

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team member photoAs a PA / research assistant, Josey controls the team’s administration and ensures that everything is running smoothly. She has several years of experience at Reed Business Insight.

Personal passion:
A domestic goddess who enjoys a night out
 

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